Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards

Company / brand

Groupe SEB USA dba Rowenta USA, of Parsippany, New Jersey

Product

Rowenta Cordless Vacuum Cleaners with lithium-ion battery

Reason / hazard

The recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards.

What to do (remedy)

Consumers should stop using the vacuum immediately and remove the recalled lithium-ion battery from the handle. Visit the company's website at https://www.rowentausa.com/recall-campaign-xforce to register for the recall. Consumers will be asked to upload a photograph of the model number and date code for the battery. Upon verification that the battery is recalled, the firm will send a free replacement lithium-ion battery to the consumer. Consumers will be asked to dispose of the lithium-ion battery in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Distribution / sold at

Williams Sonoma, Crate & Barrel and online at Rowenta.com, Shopify.com, Amazon.com and Walmart.com from July 2023 through January 2026 for between $250 and $550.

Description

This recall involves cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force's lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners.

Injuries

The firm has received two reports of the lithium-ion battery overheating or not charging and an additional 65 reports globally. No injuries have been reported.

Consumer contact

Rowenta toll-free at 800-769-3682 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.rowentausa.com/recall-campaign-xforceor http://www.rowentausa.com and click on "Recalls" at the bottom of the page for more information.

Images

["https://www.cpsc.gov/s3fs-public/forceflex-1.png", "https://www.cpsc.gov/s3fs-public/forceflex-2.png", "https://www.cpsc.gov/s3fs-public/forceflex-3.png"]

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