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Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards

Consumer ProductsSource: CPSC · Date: 2026-02-26

Read the official notice at CPSC →

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The text below is copied from the official CPSC record. If anything differs, the official notice is correct.

Company / brand
Andersen Windows, Inc., of Bayport, Minnesota
Product
Window opening control devices sold as kits or installed on 100 Series casement windows
Reason / hazard
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
What to do (remedy)
Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.
Distribution / sold at
Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window).
Description
This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
Injuries
The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
Consumer contact
Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
Images
["https://www.cpsc.gov/s3fs-public/Picture22_1.png", "https://www.cpsc.gov/s3fs-public/Picture23_0.jpg", "https://www.cpsc.gov/s3fs-public/Picture24_0.png"]
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